Testimonials

Alan,

LOVED my experience with you guys! I’ll certainly come back. Friendliest, most competent people ever. Many, many thanks to Jerry and Wael.

Thanks,
Steve Upshaw
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I’ve been using German Car Repair for several years now and have been delighted with the experience. If you don’t already have a delightful automotive resource who:
1.you can trust
2.does not overcharge
3.is responsive and honest in recommendations
4.knows few people have unlimited funds and can provide good, cost-effective options
5.is a small business who really works hard to earn a good reputation
6.is conveniently located in Roswell(on Highway 9, 1/5 mile south of Holcomb Bridge Road, by the U Haul facility)

I recommend you bookmark Alan Kidson’s info for the next time you need automotive work.

Dale Sizemore
Alpharetta, GA
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Dear Alan,

I want to express my sincere appreciation for the excellent repair/restoration work performed by you and your staff on my 1990 535i. The road-debris damage that I experienced affected many of the mechanical systems on my car.  Your shop handled the entire repair with absolute professionalism. Your ongoing communication was refreshing, and I felt fully informed throughout the 4+ months required for completion. You have earned a loyal customer and a reliable source of referral. I commend you and your techs on providing tremendous service and exceptional attention to detail.

Regards,
John McHaney
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Alan,

You run your business with absolute integrity and honesty. I refer as much business as I can to you, knowing that your company possesses these qualities and exactly the right team to convey it.

Bryan Krohn
Roswell, GA
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Dear Alan,

With the complexity of new cars, especially premium, foreign cars, many owners are often faced with a dilemma in locating and using the “right” car repair service company.

I have always been a believer in first impressions, and I received a good one with you from the first time I talked to you and your staff on the telephone. It was obvious to me that you were a professional who knew his business and was not out to gouge the consumer.  You repaired my car within the time-frame and cost quoted to me on the phone.

Keep up the good work and your good integrity – a rare commodity in today’s car repair industry!

Toby Nyles
Alpharetta, GA
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Dear Alan,

I found your shop by chance when I was looking on the BMW CCA (Peachtree) website. Your customer and mechanical service has been beyond anything I have ever experienced. You operate your business with integrity, honesty, and kindness. Beyond providing exceptional service to my vehicle, you have taken the time to share invaluable knowledge with me about car care. Thanks for treating my vehicle, as if it was your own. You are very particular and exact in all the work you do. Every time I have brought my car in for service it has been diagnosed and fixed properly.

Thanks for the A+++ service. I take every opportunity to recommend your shop to anyone with a German car.

Thanks,
Greg W.
Kennesaw, GA
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Dear Alan:

I am writing to tell you how impressed I am with the reception and service that you and your staff have given me.

When your wife answered the phone she treated me as a family member not a customer. And so it went from there … giving me your cell number, having a loaner car when I needed it, the technician replacing a burned out bulb gratis and unasked, taking care of the emissions test, avoiding a $1,800 part cost with a simple weld, using your contacts at Porsche to solve a rare and puzzling computer problem. Throughout the process I always felt that I was getting the “straight goods” from a man who not only possesses exceptional technical expertise but who conducts himself and his business with the utmost professionalism and integrity.

Your business succeeds on many levels because you earn that success in many ways and you can count on me as a customer for life and enthusiastically referring others.

Ken Ferguson
Roswell, GA
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Dear Mr. Kidson,

After dealing with another shop that I had been going to for years, I realized not only was the workmanship sub par, but the issues with my car had been completely misdiagnosed. This subsequently led to thousands of dollars in mistakes. After dealing with German Car Repair, I was not only educated as to the special needs of my vehicle, but empowered with confidence I received from the straightforward, no-nonsense methods of customer service I experienced from you and Jerry. Once again, thank you for the outstanding job. I look forward to many years of service from German Car Repair.

Benjamin Kinney
Atlanta, GA
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Dear Alan,

I just wanted to take the time to send a special thank you for taking such good care of my BMW 325ic.

Your service is always “spot on”, your work is timely and thorough, and you don’t ever overcharge for the great work that you do.

Jason Price
San Francisco, CA
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Dear Alan,

I am just so elated with the customizations that you performed on my Bimmer. You have managed to transform an average 330i into a real work of art. Your professionalism is at the highest level I have ever seen. You are absolutely at the top of your game.  Please feel free to refer any “Doubting Thomas” to me so that I may evangelize about you and your work.

My sincerest thanks and regards,
Joe Sparacio
Roswell, GA
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I am just so taken by how wonderfully you have treated Eugene and me since our first visit. Thank you for squeezing me in at such short notice yesterday and getting things squared away in a flash! I appreciate the solid advice you gave me regarding the dilemma with my instrumentation cluster. I followed your advice and I have been given leniency on the Class Action Lawsuit, which I did not ever imagine I would get! Thank you for helping me with the verbiage, and offering direction and support. You are truly concerned for your clients’ wellbeing!

Anne Brink
Roswell, GA
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I live 80 miles from your shop and last Wednesday, when I called to schedule for service, expecting to make two trips, it turned out that one of your staff members lives in my direction. Without prompting, he volunteered to pick my car up, take it to the shop, and then deliver it back to my house after the work was completed. On top of that you threw in a complete detail at no cost! Truly phenomenal service! Thanks to German Car Repair and those Rennlisters who pointed me in their direction.

Terry B.
Roswell GA
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I just want to thank you for all the work you put into the Passat over the past couple of weeks. I know it was difficult to find the exact issue on the car, and your time and effort are much appreciated. I wish you and the shop nothing but great things.

Tom Golding
Roswell